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Mercy Love Loyalty Rewards FAQ

What is the Mercy Love Reward program?
Our way of thanking you for shopping at Mercy Wellness. We give you 5% back on what you spend in the form of points.

How does the Mercy Love point system work?
You get 1 point for every penny spent. So if you spend 100 dollars you earn 10,000 points. With 5% back, 10,000 points are worth $5 towards any future purchase. Be sure to check your digital wallet after each visit to watch your Mercy Love points climb.

How do I track Mercy Love points and see my rewards?
Initially, you need to enroll and add your phone number to receive a text with a unique link to your digital wallet. After you access your wallet for the first time, you can add it to the home screen of your phone for easy access. You can opt-out of text messages at any time, however if you do, you might miss out on instant offers, discounts, and other rewards.

I have opted out of text messages, but I cant find a link to my digital wallet. How do I access my wallet?
Navigate to the enroll page at https://enrollnow.vip/join/2564 and sign in. Once you have signed in you will be able to access your wallet. At this point you can add a link to your home screen for easy access.

Do I have to sign up to start receiving rewards points?
No, you are already receiving points. It’s automatic and your points are updated in your virtual wallet after each visit to Mercy Wellness.

When can I redeem Mercy Love rewards?
You can redeem your Mercy Love points when you reach a minimum of 10,000 points. If you want to spend points immediately you can or if you want to save points and build your monetary reward you can do that as well.

How do I redeem Mercy Love rewards?
Open your digital wallet when checking out with a budtender and choose the reward you would like to redeem, claim it, and show your budtender. It’s that easy! If you accidentally claim the reward before you are ready to, you will only have 30 minutes to show a budtender. After that, the reward will be lost. So make sure you are ready to make a purchase in the dispensary before claiming a reward.

What kinds of items can I redeem with my rewards points?
Any item that we offer! We want you to be able to choose what you spend your Mercy Love points on. You can use your points towards any of your favorite items that we offer at Mercy Wellness.

Do I earn MercyLove rewards points with delivery purchases?
Absolutely! Every purchase you make earns you loyalty points. Both in-store and delivery.

Do Mercy Love rewards points expire?
Your points will only expire if you haven’t visited the dispensary for six months.

I don’t have a smart phone, or internet access at home. How can I view and/or redeem my points?
In the case you don’t have internet access or a smart phone to view your wallet, we will be happy to log on for you and redeem your points at checkout.

Under California law, the sale, distribution, manufacture and cultivation of cannabis by a state licensed operator is legal. However, under federal law these activities remain illegal. Nothing discussed here is intended to imply otherwise. The discussions are not to be construed as medical advice. Any discussion of the potential medical uses and benefits of cannabis or CBD are intended to encourage the listener to discuss those uses with the individual’s medical professional.